Return and Refund Policy

📦 Return & Refund Policy

At CoolDuds, we care about your satisfaction. If you’re not happy with your order, we’re here to help!

 

✅ Return Window:

We accept returns within 10–15 working days from the date of delivery.

 

🔁 Return Conditions:

Product must be unused, undamaged, and in original packaging

Include all tags, covers, and accessories (if any)

Applicable only on eligible items (check product page if returnable)

 

💸 Refund Process:

Once we receive and inspect the returned item, your refund will be initiated within 3–7 working days

Refund will be made to your original payment method (or UPI/bank if COD)

📦 Return Method:

To initiate a return, just contact us on:

WhatsApp: [+91 9718089721]

Email: [coolduds21@gmail.com]

Our support team will guide you through the pickup or return address process.

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🚫 Non-Returnable Items:

Items that are damaged after delivery

Customized or clearance items

Orders placed with wrong address/contact info by the customer

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❗ Important:

Return shipping charges (if applicable) will be informed at the time of request

Please allow 10–15 working days total for complete return and refund processing

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Thank you for sh

opping with [Your Store Name] 💖

We’re always here to make things right!